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Shark Robot Vacuum Error 2: What Is It And How To Solve It

Shark robot vacuums feature numerous onboard sensors used to monitor the condition and status of the unit.

Shark robot vacuum errors provide a hint to the user about what is wrong and what has to be done in order to bring their robot vacuum into working order as soon as possible. And that is exactly what error #2 does.

Published: January 5, 2023.

shark robot vacuum 1

Shark Robot Vacuum Error 2 Meaning

Long Story Short: Shark robot vacuum error #2 means that there is an issue with a side brush - it is not spinning or not spinning as it should.

However, sometimes error 2 is also given when there is a general obstruction error, but more on that later.

According to the official Shark Website, error #2 exact meaning is:

  • Shark Robot Vacuum RV2600WD Series: Side brush not spinning; Dock red and "!" flashing red,
  • Shark Robot Vacuum RV2600WA Series: Side brush not spinning; Dock red and "!" flashing red,
  • Shark Robot Vacuum RV2400WD Series: Side brush not spinning; Dock red and "!" flashing red,
  • Shark Robot Vacuum RV2502AE Series: Side brush not spinning; Dock red and "!" flashing red,
  • Shark Robot Vacuum RV2001WD Series:

- Side brush not spinning; Dock red and "!" flashing red,

- Brushroll overcurrent; Clean white and "!" red flashing,

- Suction Motor; Clean red and "!" red flashing,

- Drive Wheel Motor Overcurrent; Clean red, Dock red, and "!" red flashing.

As one can see, Error #2 meaning depends on the robot vacuum model, but generally, it is probably some issue with the side brush.

How To Solve The Shark Robot Vacuum Error 2

Error #2 Side Brush:

After pinning down the exact error, turn off your Shark robot vacuum by holding a CLEAN button, Dock button, or side switch for 5-7 seconds - again, the turning off button/switch depends on the robot model. Flip the robot upside down.

Remove the side brush by gripping and lighting the rubber at the bristles' base.

After detaching the side brush from the robot, clean the side brush of hair, fibers, and other dirt.

side brushes

Note: if the side brush is visibly worn out, replace it with a new one.

Also, clean any hair and other dirt from the side brush gear.

Attach the side brush and try to spin it manually - it should spin easily.

Flip the robot and turn it On and make a small test run for 30-60 seconds to check if everything is alright.

However, depending on the robot vacuum model, Error #2 may have other meanings as well.

Note: even if You have a Shark robot vacuum where Error #2 can ONLY mean "side brush not spinning", and if Error #2 reappears, it is good practice to clean the whole unit, including brushroll, dirt bin, air filters, drive wheels, sensors, etc. Just in case ...

Error #2 Brushroll Overcurrent

Power off the robot, flip it upside down, and remove the plastic brushroll cover.

Remove the brushroll and clean it thoroughly from any visible dirt, including human and pet hair, fibers, lint, and similar.

Also, be sure to check the brushroll connections to the robot since any debris can cause the brushroll to spin slower, requiring more current and triggering this error.

shark rv2502ae brushroll

Note: if the brushroll is visibly worn out, replace it with a new one. Also, even if You have a tangle-free brushroll, it is possible to find hair wrapped around the brushroll, especially around and underneath the brushroll end caps.

Error #2 Suction Motor

When Error #2 Suction Motor is triggered, that means that there is some kind of obstruction or blockage in the air pathways.

Turn off the robot vacuum, remove the dust bin and check for blockages or any remaining debris. Clean the dust bin.

Take the air filter out and tap it onto the inner hard surface of the trashcan. If necessary, replace it with a new one.

Take the brushroll out, clean it for any hair or other debris, and check if there are any objects that may cause airflow to stop.

Return the brushroll to its position, flip the robot in the upright position, turn it On and let it run for 30-60 seconds to verify if everything is alright.

Error #2 Drive Wheel Motor Overcurrent

Error #2 Drive Wheel Motor Overcurrent indicates that wheels are drawing more current than they should.

Turn off the robot vacuum, flip it over and check the wheels.

Remove any object that may be blocking the wheel(s).

Rotate the wheels forward and back to verify that they may spin freely.

Flip the robot, turn it On, and let it run for 30-60 seconds to verify that everything is alright with the unit.

Note: Error #2 Drive Wheel Motor Overcurrent, is very similar to "Error #18 Drive Wheel Encoder Failure (Clean white, Dock red and "!" red flashing)," but they are both solved similarly - clean the wheels from any object that may be blocking them.


Few Final Words

shark robot vacuum mRobot vacuums can be of great help in keeping the home cleaner and more pleasant to live in.

But, for them to work properly, they must be maintained properly, especially when they are used on a daily basis - and they should be used on a daily basis.

However, due to the dirt and wear&tear, robot vacuums must be cleaned regularly, and worn-out parts should be replaced.

Also, it is a good practice to have more common parts ready at home to be used at the moment of notice - these include side brushes, main brushroll, and air filter.

When your new robot vacuum arrives, always be sure to read the manual and to keep it close by - You never know when You will need it again.

And if something happens that can't be found in the manual or even on the internet, be sure to contact support. Better safe than sorry.

 

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